How to Reset Password for Swann HomeSafe View for PC

If you are unable to enter your reset code, do not worry - it's easy to resolve this issue by following these steps. First, ensure that you are in wizard mode. If the window looks similar to the image below, with letters in UPPERCASE and colons (e.g BC:51:FE:11:22:33), then you are indeed in wizard mode.

To initiate a password reset on your Swann recorder, click on the 'Forgot Password' option on the login interface. This will take you to a new screen where you can enter the reset code. Make sure to copy down any MAC address starting with the characters '00-23-63' or 'BC-51-FE' first, followed by any others.

Next, click on 'Add Online Device' located at the upper left corner of the screen. If this is your first time running HomeSafe View, you will see a new screen that prompts you to download the necessary software for your PC. You can download HomeSafe View for Windows or HomeSafe View for Mac from our website.

Once you have downloaded and installed the software on your computer, connect your Swann recorder to your router (if you haven't already) and run the software. The reset code is a unique 12-character string generated by the unique hardware identifier of the network interface of the device, also known as the MAC address.

New recorders can acquire their reset codes primarily through the relevant client software on a Windows PC or Mac computer. In this article, we will guide you through the process of resetting your Swann recorder's password using HomeSafe View for PC.

By following these simple steps, you should be able to successfully reset your Swann recorder's password and gain access to your device once again.

Swann homesafe view for pc